Please know most goods we distribute to the public are Special Order items which are not always returnable or refundable. Buyer may return any good which Seller stocks and which is not a Special Order item if:
- i. It is in new condition, suitable for resale in its undamaged original packaging and with all original parts; and
- ii. If was a stock item when sold, is still currently a stock item, and is still currently available. Unfortunately, we cannot return or refund items that are no longer available.
- iii. It has not been used, installed, modified, rebuilt, reconditioned, repaired altered or damaged.
- iv. All returns are subject to a re-stocking fee, unless overwise agreed to by Seller. Special orders or non-stock goods may be returned if the manufacturer is willing to accept the return and Buyer agrees to pay for any restocking, shipping, cancellation, or any other associated fees.
Ray Ware reserves the right to refuse any item(s) that cannot be returned or refunded based on our professional opinion and discretion.