Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (904) 389-6659 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.


Know Before You Go


PLUMBING

SHOWER SYSTEMS

Let us help you pick the perfectly customized shower system tailored specifically to your needs. Whatever you can dream up - we will do our best to make that dream a reality! With so many new features and styles to choose from, we can get exactly what you need together with the look you want. The possibilities are virtually endless. Just let us know what you are looking for, and then we are ready to get your project started!

One of the main things to consider when selecting shower systems is the amount of water flow you desire along with the flow your fixtures might require for different functions. There are also other important factors to think through below.

Here are some important questions & tips to consider before your scheduled showroom appointment:

  • What functions would you like to have in your shower/What would you like your shower experience to involve?

    Some commonly selected options include ceiling or wall mounted rainheads, body sprays, handhelds, dual function showerheads/handheld combos, slide bars, ADA grab bars, and more!

    All are excellent features to have in your shower depending on what is right for you. The main thing to get down first is what you are wanting your shower experience to involve. What is your preference of finish/color/style? What are your likes or dislikes in a bathroom? What is right for your setting? This is a good time to gather any clippings from magazines, or photos/pins online you have come across including specific items or simply overall looks you are wanting to accomplish in your bathroom. For more inspiration, check out our Instagram page!

    Also, feel free to browse our shower systems in direct link below:

    Shower Systems
  • What type of water pressure are you looking for/What type of valve should you use?

    The type of valve used will in turn affect your water flow. Thermostatic valves control water temperature separately from the volume of water, allowing maximized pressure for your fixtures, and providing you with the ultimate control at your fingertips. Ideally, a thermostatic valve is what you would want in your master bathroom, so you can indulge in the utmost showering experience every day. We also have the option of pressure balanced valves which are budget friendly and great for guest or spare bathrooms!

  • What style and/or finish are you wanting to have in your bathroom?

    We essentially have unlimited style and finish options available. Sometimes, so many possibilities to choose from can be overwhelming. To simplify the process of selecting the right fit for you, it is best to have an idea of what look you are going for ahead of time – this makes selecting the appropriate products for your specific project easier. As far as styles go, there is no shortage of selection to choose from… from classic & traditional polished brass, to sleek & ultra-modern chrome, we have it all! This is a great time to head over to our "Inspiration" content and start browsing inspirational posts we have already gathered for you! The "Inspiration" page can be found at the top of our webpage navigation pane, or simply click on link below!

    Inspiration
  • If you are in need of replacement parts for your existing shower system:

    Please take as many identifiable photos as possible. This will help us classify your product and see what replacements are available. Any brand names, product numbers, or original paperwork is most helpful along with the photographs. If you are able to, please email the photos before you come to visit us in the showroom. This way we are able to research and have answers for you ahead of time. We should be able to get you taken care of simply through email, or a quick phone call. If you prefer to visit the showroom in person, we welcome you. Whichever is easiest for you!

FAUCETS

Choosing the right faucet for you kitchen, bathroom, or bar area is relatively simple and fun! A great faucet can make all the difference. Based on your preference of look and style, the main consideration would be the existing holes (if any).

For home projects where you are updating or remodeling, it is possible that the existing holes drilled in your countertop and/or sink deck may cause a few limitations, but this just depends on what you have existing. This means having to match any existing holes in your counter or sink with the correct type of product. For example, in a bathroom with a centerset faucet, you are unable to replace that centerset with a three-hole "widespread" faucet. For that type of existing faucet, you would be limited to replacing it with another new centerset faucet, or possibly a single-hole faucet with deckplate to cover holes appropriately.

If you are working with new construction, it tends to be a bit easier. Typically, it’s just a matter of picking out whatever style you would like. That being said, it is important to have a conversation with your contractor and/or installer to discuss any guidelines, restrictions, and/or concerns before placing order for desired product (i.e wall-mounted faucets where plumbing would be required through the wall, or other more specialty products that require specific installation or prep.).

Here are some important questions & tips to consider before your scheduled showroom appointment:

  • What functions would you like to have in your faucet?

    Some common selections of function are pull-down sprayhead, separate sidespray, swivel spout, single or dual handles, wallmounted, deckmounted, with deck plate, etc. The spray functions would mostly apply to kitchen, laundry, or bar faucets, (not for a bathroom lavatory set) where more water pressure would be needed.

    It is also important to consider the ease of use you will need for the designated area. Taking into consideration using a lever style faucet might be easier for elderly customers or children to turn on and off, depending on the style and grip used in the overall design.

  • Do you have any size constraints?

    Depending on your kitchen countertop set-up, you might have size limitations as far as your handle-swing or spout reach and height. Consider the how high up and how far out the reach of your desired faucet extends. Check if any obstruction of view is an issue for your setting. Also, the swing of your faucet handle may run into the back of your countertop or other items depending on how much space you have available on deck. If you have any other limitations, we are happy to work with you and find the product that will function properly in your setting.

  • If you are in need of replacement parts for your existing faucet:

    Please take as many identifiable photos as possible. This will help us classify your product and see what replacements are available. Any brand names, product numbers, or original paperwork is most helpful along with the photographs. If you are able to, please email the photos before you come to visit us in the showroom. This way we are able to research and have answers for you ahead of time. We should be able to get you taken care of simply through email, or a quick phone call. If you prefer to visit the showroom in person, we welcome you. Whichever is easiest for you!


CABINET

Here are some important questions & tips to consider before your scheduled showroom appointment:

  • What look are you going for?

    Traditional, modern, transitional, industrial, rustic, & more! As a general guideline, the finish of your cabinet hardware should coordinate with the other fixtures in your setting. For example, your chrome cabinet pulls would coordinate with the chrome kitchen faucet, accessories, lighting, etc. That being said, now more than ever we are seeing trends of mixed metal finishes. It is most important to choose the style and color that you love, and to do what works for you! Social Media sites such as Pinterest, Instagram, and also design magazines are a great way to decide which look you like best. Feel free to browse our social media pages for inspiration! The "Inspiration" page can be found at the top of our webpage navigation pane, or simply click on link below!

    Inspiration
  • How do you choose?

    On selecting kitchen and furniture hardware: This all depends on what look would you like for your cabinet hardware. It is personal style preference for what you would like to do; the options are virtually limitless! Please know any custom selection to your liking is available as well. A currently trending set-up is to use cabinet latches on your doors and cup pulls (otherwise known as "bin pulls") for cabinet drawers.

  • What size do you use?

    We typically recommend pull sizing to be closest to 1/3 of the overall drawer or door size. You may need to use one large, or two smaller pulls on your larger drawers. Remember you can always go larger or smaller than the 1/3 measurement proportion- there is no right or wrong way to style your home. The important thing is to do what you like personally so your home is styled according to your individual and unique preferences. Make your home 'you'!


DOOR

Door hardware is a great way to update your home in relatively quick amount of time. Something as simple as replacing your front door set can take a matter of minutes, and will make the biggest impression on your front door, as well as influence the look of your home overall. The fun part is - you can choose the statement you want your home to make! A selection of great looking front, back, and side door hardware is unequivocally curb appeal at its finest.

Here are some important questions & tips to consider before your scheduled showroom appointment:

  • What look are you going for?

    Traditional, modern, transitional, industrial, rustic, & more! As a general guideline, the finish of your front door hardware can coordinate with the other fixtures in your setting. That being said, now more than ever we are seeing trends of mixed metal finishes. Some customers like to make the front door hardware different than the rest of the door hardware throughout the home. This way, your entrance set is shown as a feature piece, and contrasting statement alongside your other hardware sets. It is most important to choose the style and color that you love, and to do what works for you! Social Media sites such as Pinterest, Instagram, and also design magazines are a great way to decide which look you like best. Feel free to browse our social media pages for inspiration! The “Inspiration" page can be found at the top of our webpage navigation pane, or simply click on link below!

    Inspiration
  • What finish is best for you?

    Style only comes down to part of selecting your door hardware. One of the other important factors to consider are the finish, or color, of hardware that will work best in your household environment. Factors such as proximity to bodies of water, sun exposure, and contact with elements such as salt air or other will affect how your finish appears and ages over time. Harsher environments tend to strip the protective coating off of your hardware more quickly, leaving it to react as it becomes exposed to the elements.

  • Do you have any size constraints, or door prep limitations?

    If you are purchasing a new door, your drill holes should be according to industry standards. See measurements below to verify. If you are having hardware drilled according to your selection, or building a custom door, then we will typically just need to check the style measurement and thickness of your door to make sure the hardware will fit properly.

  • Door Preparation measurements according to industry standards:

    If you are purchasing a new door, your drill holes should be according to industry standards. See measurements below to verify. If you are having hardware drilled according to your selection, or building a custom door, then we will typically just need to check the style measurement and thickness of your door to make sure the hardware will fit properly.

    • BACKSET: The backset is the distance from the edge of the door to the center of the 2-1/8-inch bore hole. In the United States, there are two common backsets for residential door locks: 2-3/8 inches and 2-3/4 inches. 2-3/8" is the most common, but there is always room for exceptions.

    • DOOR THICKNESS: Normally, all exterior doors are 1-3/4" thick and all interior doors are 1-3/8" thick.

    • CENTER TO CENTER: If you are using a deadbolt for an exterior door, the existing bore holes should be the standard 2-1/8" diameter. You might have a 1-5/8" diameter, which is less commonly used, and mostly seen in older homes. Tubular Entrance Handlesets, or a separate passage set and deadbolt, require two bore holes — one drilled above the other. Standard spread between these holes is 5-1/2" apart center to center. You can measure from the center of the deadbolt hole to the center of the lever or knob to verify this measurement before purchasing.


LIGHTING

GENERAL GUIDE

A great tool to use when selecting the right light fixture for your setting can be found in Litman Brand’s Lookbook or Design Center

These guidelines cover a lot the of the initial lighting questions you might have, and are exceptionally helpful resources. Take the time to browse & see what you might find. Please feel free to contact us with any further lighting questions you may have, we are happy to help!

Litman Brand's Lookbook OR Litman Brand's Design Center